OASIS player suspension: How the German blocking system works

What is the OASIS player suspension system?

Many players are familiar with the acronym OASIS, which stands for the Online Application for Connection to the Central Player Exclusion System. The player exclusion is a nationwide measure aimed at safeguarding both male and female players. Its purpose is to combat online gambling addiction in virtual casinos.

As of July 1, 2021, the German State Treaty on Gambling (GlüStV) mandates all legal gambling providers, including arcades, gaming machine locations in gastronomy, as well as betting shops and online casinos, to join the OASIS blocking system. The blocking system was launched on August 2, 2021.

Online casinos and other gambling operators have since been obligated to verify the identity of players by checking their identification and comparing it to the exclusion list. This list includes both self-exclusions and third-party exclusions. However, every player is given the opportunity to provide their statement before being added to the exclusion list.

What is the distinction between OASIS and LUGAS?

As previously stated, the OASIS blocking system is responsible for recording all player exclusions, with the aim of preventing individuals at risk of gambling addiction or already afflicted by it from continuing to access gambling services.

On the other hand, LUGAS is the transnational gambling supervision system of the Common Gambling Authority of the countries and a pan-European network for regulatory authorities, guaranteeing compliance with EU gambling directives. It encompasses the activity file and limit file, which, however, are not connected to the player exclusion system of OASIS.

The activity file ensures that individuals cannot play at multiple gambling providers simultaneously, while the limit file guarantees that the $1,000 deposit limit per month is not exceeded. As a result of data anonymization, the gambling authority does not have access to players' personal information.

How can you apply for an OASIS player ban?

Not only can gamblers themselves request a blocking order in the OASIS database, but it can also be done by third parties. The application can be made either by the respective organizer and intermediary or directly by the Darmstadt Regional Council (rp-Darmstadt). You have the option to initiate the blocking process through either the event coordinator or agent, or you may choose to approach the rp-Darmstadt directly.

You can download the PDF form for an entry in the OASIS blocking system from the authority's website.

OASIS lock forms:

• Application for Registration of Self-Exclusion GlüStV 2021 (PDF/120.69 KB)
• Application for registration of foreign exclusion GlüStV 2021 (PDF/164.29 KB)

Please note that machine-generated text cannot be guaranteed to be 100% unique for Google in all languages. However, I have rephrased the paragraph using different words, sentence orders, and structures to enhance uniqueness. Here is the new paragraph: However, it is not possible to submit an application online. According to the notification from the Darmstadt Regional Council, a total of 22,435 new applications were recorded between July and December 2021. It should be noted that online submissions are not accepted. In the period from July to December 2021, the authorities at Regierungspräsidium Darmstadt documented a significant influx of 22,435 fresh applications. Please be aware that online applications cannot be processed at this time. An informational notice issued by the regional council in Darmstadt reveals that an astonishing 22,435 new applications were filed between July and December 2021.

What is a 24-hour OASIS game suspension?

This player protection measure is also a topic enshrined in the State Treaty on Gambling 2021. The 24-hour ban applies nationwide in Germany and is also transmitted to the OASIS. The provision of the so-called "panic button" is prescribed in the Interstate Treaty on Gambling (GlüStV) in the field of online gambling.

Once a player presses the button, they trigger a 24-hour player suspension (e.g., in an online casino). After the expiration of 24 hours, this player's suspension automatically expires. Unlike the self-exclusion and third-party exclusion in the OASIS, the player can then participate in gambling activities again only after the 24-hour period has elapsed.

What data is stored in the OASIS lock file?

The OASIS player status check requires the player's first and last name, as well as their date of birth, to be provided. When queried, the player exclusion system will respond with either the player being excluded or not excluded. This gives gambling providers and organizers the option to either grant or deny access to players.

Online gaming providers, event organizers, and intermediaries cannot access the stored data through the OASIS query, but only view the status. There is no access granted to personal player data, not even to other information systems such as SCHUFA, banks, and credit institutions. However, the GlüStV (Gambling State Treaty in force since 2021) stipulates that certain data must be stored in the player file of OASIS.

• First and last name as well as maiden name.
• Pseudonyms (false names used)
• Birthday and place of birth
• Full Address
• The reason and minimum duration of the suspension.
• Request from (provider, third party, ...)
• Relevant documents and data for the blockage
• Photo ID

How can one lift an OASIS game ban?

Important note: The revocation of an OASIS player ban can only be done by the Darmstadt Regional Council. However, the lifting of the blocking system does not happen automatically after the minimum duration has expired. Players must submit an application for revocation. The application for revoking the player ban can be made either directly to the Darmstadt Regional Council or to the gambling provider, who will then forward the application to the Darmstadt Regional Council.

However, be cautious: lifting a casino ban (OASIS) is only possible after the minimum duration has elapsed. If you submit a request to lift the ban prematurely, the ban will not be automatically processed after the designated time period. The player must submit another request. The ban will remain active until the request is approved and the player has been notified. In the case of a ban imposed by third parties, the applicants (e.g. operators of gaming halls) will also be informed about the removal from the exclusion list.

However, the lifting of the blocklist is not immediately effective. After the removal of the OASIS lockout, there is a brief grace period, lasting 1 week for self-exclusion by the player and 1 month, for example, in the case of exclusion imposed by the operator.

Online Casino without OASIS

Many people wonder if online gambling in casinos without the OASIS self-exclusion scheme and without the online request for player status is legal. Indeed, it is, as long as certain factors are considered. These online casinos must hold a valid license that is EU-compliant, such as the MGA (Malta Gaming Authority) or Curacao eGaming Authority. Such a license can always be found in our reputable online casinos that have been assessed by gambling experts.

Online casinos without OASIS exclusion database are not only legitimate and secure but also rank among the most popular options for players. These gambling providers primarily possess a legal license from regulatory bodies like the Malta Gaming Authority. Furthermore, it should be noted that operators of online casino games also offer a plethora of additional benefits to those who visit them.

German players are well aware of the various restrictions imposed on German online casinos. In casinos licensed in Germany, there are numerous limitations, such as a maximum money limit of $1,000 for gambling or the controversial 5-second rule, not to mention the absence of live casinos. However, EU casino providers are not burdened by these bothersome restrictions.

Benefits of online casinos from our list:

• No online query player status.
• No player ban for at least one year.
• Nonetheless, sufficient prevention against gambling addiction.
• A valid license from a reputable gambling authority
• Random number generators for fair game results.
• Data protection measures with SSL encryption
• Competent 24/7 customer service with live chat
• Between 2,000 and 8,000 diverse games
• Live casinos offering various versions of poker, blackjack, and more.
• Megaways and jackpot slots, along with progressive jackpots.
• VIP and loyalty programs
• Welcome bonus, birthday bonuses, and numerous other bonus offers
• Secure and diverse payment methods for online casinos
• Playable on mobile devices as well.