How to rate and review casinos on Search-Casino.com
Last updated: November 15, 2025
User reviews are an important part of Search-Casino.com. They help other players understand what to expect from a casino and complement our expert evaluations. To keep reviews helpful, fair, and trustworthy, we ask all users to follow the rules described below.
1. Where and how to leave a review
You can submit a review directly on the casino’s profile page:
- open the casino review page on Search-Casino.com;
- scroll to the “Casino reviews” section;
- click “Add review”;
- rate the casino using the star rating system;
- write your comment in the text field;
- click “Send review”.
You must be logged in to your Search-Casino.com account to submit a review.
2. Rating categories
When rating a casino, you can assign 1–5 stars in the following categories:
- Reliability — fairness, trust, and overall experience;
- Withdrawal speed — how quickly withdrawals are processed;
- Assortment of games — variety and quality of slots, live games, etc.;
- Support — responsiveness and helpfulness of customer service;
- Convenience of the interface — usability of the website and mobile version.
Your overall score is calculated as the average of all category ratings and displayed on the casino page.
3. What makes a good review
A helpful review should:
- be based on your real personal experience with the casino;
- describe both positive and negative aspects, if applicable;
- include relevant details (for example: payment method, bonus used, type of game);
- use clear language and avoid unnecessary aggression or insults;
- focus on the casino itself, not on other players or personal disputes.
Short reviews like “Good casino” or “Scam” without explanation are far less useful than detailed feedback.
4. Review rules and prohibited content
By posting a review on Search-Casino.com, you agree not to submit content that:
- contains insults, hate speech, threats, or harassment;
- includes obscene, sexually explicit, or discriminatory language;
- discloses personal data of yourself or third parties (emails, phone numbers, IDs, etc.);
- contains advertising, referral codes, or direct promotion of other websites/services;
- incites illegal activity or promotes gambling to minors;
- is copied from other websites or generated for spam purposes;
- is knowingly false, misleading, or fabricated.
We reserve the right to edit or remove reviews that violate these rules.
5. Moderation of reviews
All reviews on Search-Casino.com are moderated before or after publication. Our moderation team may:
- check reviews for compliance with these Guidelines;
- remove spam or duplicate reviews;
- hide reviews containing sensitive personal information;
- ask the author for clarification or additional details;
- reject reviews that appear fake, abusive, or intentionally misleading.
We do not remove reviews simply because they are negative, as long as they respect the rules and are based on genuine experience.
6. Editing or removing your review
If you notice an error in your review or your situation with the casino has changed (for example, the issue has been resolved), you may contact us to:
- update your review;
- add important clarifications;
- request removal of the review in justified cases.
Requests are evaluated individually to preserve the integrity and history of the rating.
7. How your review affects the casino rating
Each approved review contributes to the overall User Rating of the casino. The average score is calculated from all user ratings and displayed as a numeric value (for example, 4.13 / 5) and in the breakdown by category.
Expert ratings (Expert Trust Level) are calculated separately by the Search-Casino.com editorial team and are not influenced by individual reviews, but we may use aggregated user feedback as one of the information sources.
8. Conflict of interest and paid reviews
It is strictly forbidden to:
- post reviews on behalf of a casino or its employees without clear disclosure;
- offer or accept money or bonuses in exchange for positive or negative reviews;
- coordinate mass-review campaigns to manipulate the rating.
If we detect such activity, we may remove the reviews involved and block the related accounts.
9. Changes to these Guidelines
Search-Casino.com may update these User Review Guidelines at any time. The latest version is always available on this page and becomes effective immediately upon publication.
10. Contact
If you have questions about these Guidelines or about a specific review, please contact:
Email: [email protected]
